Privacy Policy

Teknora e.K.

1. Personal Information

We collect personal information that you provide directly to us, such as when you contact us, request a consultation, or subscribe to our newsletter. This may include:

• Name and contact information (email, phone number, address)
• Company name and position
• Communication preferences
• Information you provide in forms, surveys, or correspondence

2. Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Campaign tracking parameters (e.g., ?ref= URL parameters)

We use the collected information for the following purposes:

• Providing and improving our services
• Responding to your inquiries and requests
• Sending you relevant information about our services
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are as follows:

• Analytics session data: 90 days
• Campaign tracking data: 90 days
• Authentication sessions: 24 hours
• Chatbot conversations: 30 days
• Contact form submissions and correspondence: As required for business purposes or legal compliance

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal information
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

This website is hosted on Cloudflare Pages. Cloudflare may process visitor IP addresses and other technical data for security, performance optimization, and content delivery purposes. This processing is necessary for the operation of our website and to protect against malicious traffic. For more information about how Cloudflare handles data, please refer to the Cloudflare Privacy Policy at https://www.cloudflare.com/privacypolicy/.

We use URL parameters (specifically the "ref" parameter, e.g., ?ref=campaign-name) to track the effectiveness of our marketing campaigns. When you visit our website via a link containing this parameter, we store the campaign identifier in a cookie for up to 7 days to attribute your visit to the appropriate marketing campaign. This data is used solely for internal analytics to understand which marketing efforts are most effective. The campaign tracking cookie does not contain any personally identifiable information.

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy or wish to exercise your rights, please contact us: